Refund Return Policy
REFUND & RETURN POLICY
In compliance with Kuwait and GCC hygiene and consumer protection regulations, perfumes and fragrances are considered non-returnable items once opened.
Returns Accepted Only If:
Product is damaged during delivery
Incorrect product is delivered
Conditions
Claims must be raised within 48 hours of delivery
Product must be unused and in original packaging
Supporting photos/videos may be required
Refund Processing
Approved refunds will be processed through the original payment method
Shipping charges are non-refundable unless the fault is ours
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